Guest experience architecture for theme parks
How do you build a consistently great experience for 10,000 people walking through your gates every day? How do you connect properties separated by geography, theme, and expectations into an ecosystem that feels consistent? What if every physical object had a sensor in it? How might you build a theme park without lines?
These are some of the fascinating questions I worked on with Universal Studios. Because of the long roadmap in building a theme park, please get in touch if you would like to hear more.